Pricacy policy

Effective Date: March 11, 2025

This Privacy Policy describes how Proficient ("we," "us," or "our") collects, uses, discloses, and safeguards personal information obtained through the contact form on our software development website. This policy is applicable to users in both Mexico and the United States. By accessing or using our website, you agree to the terms stated in this policy.

Information we collect

Through our contact form, we may collect the following personal information:

  • Full Name
  • Email Address
  • Phone Number (optional)
  • Company Name (optional)
  • Subject
  • Message Content

We collect this information solely to facilitate communication with you, provide information about our services, and enhance user experience. Your information is not used for any other purpose without your explicit consent.

How We Use Your Information

Through our contact form, we may collect the following personal information:

  • Communication: To respond to your inquiries, provide information about our services, and address your requests.
  • Marketing: With your consent, we may send you promotional materials, updates, or information about our services via email. You can unsubscribe from these communications at any time.
  • Improvement: To analyze and improve our website's functionality and user experience.

Data Sharing and Disclosure

We do not sell, trade, rent, or share your personal information with third parties for their marketing purposes. However, we may share your information with service providers who assist us in website operations, customer support, and communication. These providers are bound by confidentiality agreements and are prohibited from using your information for any purpose other than providing services to us.

International Data Transfers

Your personal information may be transferred and processed in countries outside of Mexico and the United States, where our service providers are located. We take appropriate measures to ensure your information is protected in accordance with applicable data protection laws.

Legal Basis

We process your personal information based on your consent when you submit the contact form. You have the right to withdraw your consent at any time by contacting us using the information provided below.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your Rights

You have the right to:

  1. Access your personal information held by us
  2. Correct inaccuracies in your personal information
  3. Delete your personal information
  4. Object to the processing of your personal information
  5. Lodge a complaint with a supervisory authority

To exercise any of these rights, please contact us using the information provided below.

Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage method is completely secure.

Contact us

If you have questions, concerns, or requests regarding this Privacy Policy, your personal information, or our practices, please contact us at: administration@weareproficient.com

Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in practices or legal requirements. Any revisions will be posted on this page, along with the revised effective date.